Unmapped supplier spend

Unmapped supplier spend is spend that is attributed to a either a vendor or a reseller; that for some reason cannot be directly attributed to a particular application.

Productiv displays unmapped supplier spend in order to provide complete statistics and all supplier-related spend, and to help users identify and resolve that spend to a specific application.

How unmapped supplier spend happens

Unmapped supplier spend can happen for a number of reasons. The two most common are:

The supplier offers a mix of SaaS and non-SaaS services

Plenty of suppliers offer both SaaS applications and other goods and services that are not related to SaaS. Productiv might encounter spend against a contract that bundles licenses for Google AdWords, Google Calendar, and Google Drive, even though Google AdWords is not a valid SaaS application.

The spend hasn't been processed in a way that explicitly maps to an application

Sometimes spend data doesn't provide enough information to identify the SaaS application it is associated with. For example, the wording of a contract might track spend against Atlassian (the vendor) instead of Confluence (the application).

Curing unmapped spend

It may take a few rounds of adjustment to tune this set up to get SaaS spend mapped appropriately, so that it doesn't include non-SaaS spend. You may need to do some troubleshooting to identify the source of the issue. Try any or all of the following:

1. Review and adjust which spend categories are selected to import data from your spend platform. Use this to exclude non-SaaS spend from Productiv.
   (a) Go to Settings > Manage data > Platform data > Spend.
   (b) Click >.
         Productiv displays a table showing your current data sources for Spend data.
   
   (c) At the right side of the row representing the Spend data source of interest, click the More icon (...). A drop-down list displays data source settings you can examine.
   (d) Click App settings to view and adjust the settings as needed.
   
2. Use Expense rules (Link) to create rules that map supplier unmapped spend to the specific app the spend belongs to.