While application usage metrics provide valuable insights, they often fail to capture the nuances of user sentiment and experience. Our new Surveys feature empowers IT teams to gather rich, employee-driven insights on SaaS app usage. This is especially powerful for apps without public APIs or when usage metrics alone aren't enough. Uncover the hidden story behind app activity and make data-driven decisions that truly benefit your users.
Key Use Cases
- Assessing User Satisfaction: Gauge user satisfaction levels for applications with limited or no public APIs.
- Identifying Pain Points: Uncover specific challenges and issues that users encounter.
- Prioritizing Renewal Decisions: Make data-driven decisions about application renewals based on user feedback.
- Optimizing Application Usage: Identify opportunities to improve application adoption and utilization.
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