Mobile Device Management (MDM) Connectors

Overview
With Mobile Device Management (MDM) integrations, Productiv extends its capabilities to help you manage shadow IT more effectively. By connecting Productiv to your MDM platforms, you gain visibility into apps being installed on company-managed devices and the users installing them. This feature empowers IT teams to:

• Identify unauthorized applications.
• Monitor app installations for compliance and security.
• Take actionable steps to ensure SaaS compliance across the organization.

Supported MDM Platforms

As of December 2024, Productiv supports integration with the following MDM platforms:

• Kandji
• Jamf Pro

Note: Productiv’s MDM integrations are read-only, meaning we retrieve data about app installations but do not perform actions like locking or erasing user devices.

Benefits of MDM Integration
Enhanced Visibility:

• Understand which apps are installed on company devices.
• Identify the number of users installing specific applications.

Streamlined App Management:

• Access the number of users with app installations directly in the Productiv App List page.
• Dive into detailed insights for each app to assess user adoption.

Improved Security and Compliance:

• Detect unauthorized applications that might pose security risks.
• Ensure compliance with IT policies by tracking device-level app installations.

Using the MDM Integration
View Apps in the App List Page:

• Navigate to the App List page on the Productiv dashboard.
• Apps identified from MDM data will appear alongside existing app data, marked with an MDM data source.
• You can also see the number of unique users who have installed this app on their devices.

Inspect App Details

• Click on any app to view detailed insights.
• This includes the number and list of users who have installed the app on a company device.
  
  

Take Action:

• Identify shadow IT risks and follow up with the users or teams involved.
• Export the data for further analysis or reporting.
• Run app review workflows in Productiv for apps identified through these integrations.

Application Filtering

To ensure the most useful and actionable data is presented in Productiv, the MDM connectors

ignore certain kinds of apps that create noise or don’t represent SaaS application usage. The

following is a list of all kinds of apps