Connecting an engagement or platform connector is straight forward. The data appears after several days, though once the data starts flowing it is updated twice a day. Each connector pings its API many times a day for information. If there is excessive activity on the your system, we disconnect and try again later. Every API has its own rules as to how recent the activity is that it allows to be pulled. Some APIs show data as recent as yesterday, while others only allow view of data more than seven days in the past or beyond.
To connect an engagement or platform connector, do the following:
- Click the Settings icon.
- Select the Platform data sources link or Engagement apps link.
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