Our commitment to AI transparency
AI has emerged as a transformative force, revolutionizing how we interact with technology and process information. At Productiv, we embrace the power of AI, leveraging it to enhance our offerings and streamline user experiences. However, we approach this innovation with great responsibility, dedicated to shining a light on AI's role in our platform while ensuring transparency and trust. Your data privacy and security are our top priorities, and we take our mission seriously.
Key principles of our AI features
- No Training on Customer Data: Productiv does not utilize customer data to train any of our AI features, maintaining your privacy and confidentiality.
- Zero-Day Retention: Our hosting provider, Microsoft, does not retain any customer data used in AI processing, further safeguarding your information.
- Processing Location: All data processing occurs in the United States, providing a secure environment for your data.
- Advanced Infrastructure: Our AI capabilities are powered by the latest OpenAI models hosted on Microsoft Azure, ensuring robustness and reliability.
- User Permissions: AI features are governed by user permissions, meaning they cannot access any data that the user does not have authorization to view.
- Security Testing: Our AI features undergo rigorous penetration testing as part of our regular security assessments, ensuring they meet high standards of security.
- Hallucination Mitigation: We have implemented systems to minimize AI-generated inaccuracies, along with feedback mechanisms for users to report issues and review results.
Our AI-powered features and their value
We've integrated powerful AI features to help you work more efficiently and make more informed decisions. Here’s a look at how they can enhance your process.
| Feature Name | Feature Description | Customer data used |
|---|---|---|
|
AI Capabilities and Descriptions
|
Easily understand the purpose of any application in your portfolio. Our AI synthesizes information from public online sources to generate clear, concise descriptions, demystifying even the most niche tools. | No |
|
AI Visibility
|
Gain critical insights into applications in your portfolio that have AI. Dive deeper to understand what AI functions the apps offer, and whether they are training on your company's data. | No |
|
Sidekick
|
Sidekick is our AI assistant that instantly answers questions about your app portfolio, providing the information you need in seconds. | Only to the necessary extent but your data is never used to train our models. |
|
Similar Apps
|
Get a nuanced understanding of applications in your portfolio with similar capabilities. Helping you quickly identify redundancies and reduce software waste. | No |
|
Smart import
|
Automate contract data entry with speed and precision. Simply upload your application contracts, and our AI will instantly extract key terms, dates, licenses and more. | Only to the necessary extent but your data is never used to train our models. |
|
Survey response summaries
|
Gather qualitative feedback about SaaS apps directly from employees. To streamline the analysis of unstructured feedback, Sidekick, our AI-assistant, will automatically summarize free response answers. | Only to the necessary extent but your data is never used to train our models. |
|
Workflow discussion summaries
|
Our AI generates concise summaries of the discussions within a renewal or purchase workflow, allowing stakeholders to quickly get up to speed. | Only to the necessary extent but your data is never used to train our models. |
Our commitment to responsible AI
We are committed to transparency in our use of artificial intelligence. All AI-powered features are clearly identified so you know when you are interacting with this technology. While AI offers powerful capabilities, it can make mistakes. We are continuously refining our models to enhance their accuracy and reliability as the technology evolves.
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