Identifying Unknown Apps with Expenses

To learn more about identifying unknown apps with expenses, follow the below steps. 

Note: Unknown apps with expenses include:

• Apps that only have Social Logins, Payments, Expenses, and Network/CASB as data sources.
• Apps that are not approved or are in review in your environment. 

Let's get started!

• Unknown Apps with Expenses
• How Do I Assign Unmapped Spend to an Application?

Unknown Apps with Expenses

1. Hover over the left sidebar once you log into your Productiv account.

2. Select Apps.

3. Click the views dropdown on the App Portfolio > select Unknown apps with expenses. 

4. From here, you can view a list of applications that fit the criteria. You're all set!

How Do I Assign Unmapped Spend to an Application?

Unmapped spend is spend you are able to track to a Vendor, but not to an app under the Vendor. To assign a transaction to a specific application, do the following:

1. Select Suppliers on the left sidebar of the Productiv account.

2. Select the Vendors tab to see unmapped spend for Vendors or select the Resellers tab to view unmapped spend for the resellers in your portfolio.

3. For each vendor or reseller, you can see unmapped spend on the right side column of the table > click the Unmapped past 12 month spend column title to reverse the order of how the data is presented. 

4. Select the vendor or reseller with the corresponding unmapped spend on the left side. 

5. Once you get to the individual vendor/reseller page, scroll down on the screen until you get to Individual spend reports.

6. For each line item with unmapped spend > click the three dots on the right side > click Assign to another app to start the process.

7. In the field under App for this spend, search for the app you want to map the transaction to > select Save mapping. 

Please note: Changes applied via the mapping tool can take up to an hour to reflect in the product. This is due to a mapping exercise that runs about every hour to remap the transactions.